We believe that technology is only one aspect of a total solution and that comprehensive end-to-end service offerings are the foundation on which true business solutions are built. Depending on the scope and complexity of the project, we have the ability to deliver comprehensive end-to-end services or just those services relevant to a particular engagement. We have the ability to design, develop, implement, integrate, host, manage and support a variety of solutions. We deliver our services using methodologies specifically designed for the rapid implementation, management and support of high-quality, cost-effective solutions.

Design and develop.

Our developers have the ability to design, develop and customize a wide range of solutions for our customers. We have developed complete business solutions as well as customized many of today's leading technology offerings to ensure that our solutions are tailored to meet specific customer needs. Our developers are certified on today's leading technologies.

Implement and integrate.

Once we compile the relevant information about your business processes and existing technology infrastructure, we create an implementation and integration plan. During each phase of implementation, we address any customization and configuration feedback the customer may have. This process ensures the rapid and accurate turnaround of configuration and customization changes.

Host and manage.

We can either host your application in our secure data center or install it on your server. We can also provide active monitoring and application level support, to reduce the customer's need for speecialized information technology staff. Our service delivery infrastructure is designed to provide our customers with fast response times, reliability, flexibility and security.

Train and support.

We offer a variety of training courses for eCommerce, customer relationship management, sales force automation, human resource management, finance, payroll, inventory management, distribution and report writing solutions. In addition, we provide our customers with comprehensive technical support through online training modules or onsite.

Disciplined Implementation Methodology. On engagements we use a Six Sigma derived development methodology to ensure the rapid implementation of high quality, cost-effective solutions. Our implementation methodology encompasses five specific phases:

  • Engagement due diligence

  • Systems analysis and design

  • Solution configuration

  • Solution implementation and training

  • Post-engagement reviews and on-going support.

 

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