We believe that technology is only one aspect of a
total solution and that comprehensive end-to-end service offerings are
the foundation on which true business solutions are built. Depending on
the scope and complexity of the project, we have the ability to deliver
comprehensive end-to-end services or just those services relevant to a
particular engagement. We have the ability to design, develop,
implement, integrate, host, manage and support a variety of solutions.
We deliver our services using methodologies specifically designed for
the rapid implementation, management and support of high-quality,
Our developers have the ability to design, develop and
customize a wide range of solutions for our customers. We have
developed complete business solutions as well as customized many of
today's leading technology offerings to ensure that our solutions are
tailored to meet specific customer needs. Our developers are certified
on today's leading technologies.
Once we compile the relevant information about your
business processes and existing technology infrastructure, we create an
implementation and integration plan. During each phase of
implementation, we address any customization and configuration feedback
the customer may have. This process ensures the rapid and accurate
turnaround of configuration and customization changes.
We can either host your application in our secure data
center or install it on your server. We can also provide active
monitoring and application level support, to reduce the customer's need
for speecialized information technology staff. Our service delivery
infrastructure is designed to provide our customers with fast response
times, reliability, flexibility and security.
We offer a variety of training courses for eCommerce,
customer relationship management, sales force automation, human
resource management, finance, payroll, inventory management,
distribution and report writing solutions. In addition, we provide our
customers with comprehensive technical support through online training
modules or onsite.
Disciplined Implementation Methodology. On engagements
we use a Six Sigma derived development methodology to ensure the rapid
implementation of high quality, cost-effective solutions. Our
implementation methodology encompasses five specific phases:
- Engagement due diligence
- Systems analysis and design
- Solution configuration
- Solution implementation and training
- Post-engagement reviews and on-going support.